FREQUENTLY ASKED QUESTIONS
To place a special order, give us a call at (213) 995-6191 during regular business hours:9am to 5pm, Tuesday through Friday. If we do not have the staff available to take your order when you call, we promise to call you back by the end of the day.
Due to the constraints of our small kitchen, we can only accommodate so many special orders at one time. In order to ensure we have the staff and resources necessary to complete your order, it must be finalized at least two full business days in advance. For example, if you would like an order of donut letters for Tuesday morning, it needs to be placed by Thursday morning the week before. We may still be able to accommodate an order with less notice, but it would be subject to a 20% rush fee, or a 30% rush fee with less than 24 hours notice.
- For our regular donuts, you can order and request delivery online through our website, Facebook page, and our ChowNow app for Android and iOS. Delivery cost is based on distance, and is handled by ChowNow. Click the “Order Now!” link above to get started!
- For special orders (donut cakes, donut letters, mini donuts, etc.), we can arrange for delivery through a third party messenger company called Deliver LA. The cost is approximately $35 + $1.35 per mile, but we won’t know for sure until we have the delivery address and time. Nights and weekends are considerably more expensive than during regular business hours.
We get a lot of requests for shipping, though, so it’s something we are definitely looking to do in the future!
A donut cake can either be two tiers or three tiers. Two tier donut cakes are composed of 14 donuts, and three tier donut cakes are composed of 21 donuts.
We require that each tier be of the same donut. For example, if you order a three tier cake, then you can choose three different donut combinations to make up your cake, and each layer will be a different donut.
There is a 10 letter minimum for donut letters.
Our letters are cut out of our raised dough. We are unable to make letters out of our cake or Gluten Freeish batter.
Donut Letters start at $2 each, plus $1 for any fillings and $.50 for any toppings.
Any of our Signature Combinations can be made into a donut letter for an extra $1.
We can do the letters A-Z, the numbers 0-9, and a few punctuation marks.
Our miniature donuts are cut out of our raised dough. We are unable to make miniature donuts out of any of our cakes or Gluten Freeish.
Miniature donuts start at $1.25 each, plus $.50 per filling and $.25 per topping.
Any of our Signature Donuts can be made into a miniature donut. Because they are made out of our raised dough only, some Signature Combinations may have to be modified.
Giant donuts start at $10 each, plus $3 per filling, and $2 per topping.
Giant donuts are approximately between 7 and 8 inches in diameter.
That really depends on what twelve donuts you want! Since all of our donuts are priced differently, the cost for a dozen donuts can vary. However, we do offer a 10% discount on any 12 donuts from our display case!